Business Plan

TYDI — Acquisition & Growth Business Plan

Prepared by Greg Dickson · June 2026 · Draft v1 — for funding discussion & DD · Companions: Pitch Deck · Deal Dossier · Bootstrap/Stock Plan

1. Executive summary

TYDI is a profitable, home-based NZ online retailer of refurbished / box-damaged / end-of-line consumer electronics — refurbished Dyson vacuums (V6–V15 under a supply contract), laptops, tablets, phones, audio, cameras and smart home — sold through its own site (tydi.co.nz) and a Trade Me store. It turns over ~$794k/yr at a ~46% gross margin and produces ~$173k average owner earnings (SDE).

It is offered at $150,000 + stock at valuation — roughly 0.81× earnings, well below the 2–3× that comparable NZ online retailers command. The vendors are exiting on health grounds (they themselves acquired it ~6 weeks before listing).

The investment case is not a turnaround — it's an activation. The business has proven demand and lean economics but has never been marketed on the high-intent channels: $0 on Google (Search/Shopping) despite ~$23–30k/yr already spent on Trade Me promotions and social, a search-invisible website (Domain Rating 2.2, ~17 organic visits/month), and a dormant customer database. The play is to professionalise the existing spend and switch on the channels that are cold — not to market from a zero base. The acquirer is a professional digital-marketing operator for whom the entire growth playbook — paid search, SEO, CRM, marketplaces — is core competency.

Plan: acquire on a conditional, earnout-protected basis; switch on five demand-side levers; grow revenue from ~$794k to ~$1.85M and owner-independent EBITDA from ~$95k to ~$360k over three years; exit (optional) at an expanded multiple for a ~2.5–3× return, with downside covered by realisable inventory.

A bootstrap variant of this deal — no external raise, stock taken on consignment rather than bought — is detailed in the companion Bootstrap, Stock Funding & Warehouse Plan.

2. The opportunity

2.1 What we're buying

A going concern: brand & trading name, tydi.co.nz, the Trade Me store, supplier relationships (incl. the Dyson supply contract), the customer database & email list, IP/domains/socials, operating procedures, and ~$275k (liquidation value) of stock purchased separately at valuation.

2.2 Why it's mispriced

SignalEvidenceImplication
No Google/search acquisition$0 on Google; 0 paid keywords (Ahrefs, Jun 2026) — note ~$23–30k/yr already runs on Trade Me promos + socialThe highest-intent channel is cold; existing spend just isn't on search yet
Search-invisibleDR 2.2/100; 37 organic keywords; ~17 visits/moSite can't capture demand it already ranks for
Demand already thereRanks #27–39 for ~8,000 monthly searches of its own products (e.g. "dyson v8" 2,600/mo @ #27)Capture, don't create — fastest, cheapest lever
Dormant databaseExisting buyer list, "active email subscriber list" (IM)High-margin repeat & cross-sell untapped
Motivated saleHealth-driven exit; 0.81× earningsPrice well below market for a profitable book

2.3 Market tailwinds (verified)

Data gaps to disclose: no standalone NZ refurb-market size exists publicly; refurb small-appliance/Dyson segment sized only by proxy.

3. Competitive position

TYDI occupies an uncontested intersection: NZ-owned + broad multi-category + Dyson supply line + dual-channel (own site + Trade Me).

Competitor typeExamplesTheir limitation
Refurb marketplacesReebelo (foreign-owned, 100+ 3rd-party vendors); Back Market (absent from NZ)No local ownership/trust; inconsistent vendor quality
Big-retail clearance/refurbPB Tech, Noel Leeming, Harvey NormanComputer/clearance-narrow; physical-retail overhead
Official Dyson Reneweddyson.co.nzRecent models only, final-sale, no returns
Trade Me power-sellersMighty Ape + fragmented sellersNot refurb-branded; fragmented

Differentiated on: local trust, range breadth, the Dyson supply line, Trade Me distribution, lean price flexibility.
Vulnerable on: brand awareness, Reebelo's marketing budget, incumbents' established warranties — all addressable by the marketing capability being brought in.
Open adjacent ground: the fragmented Dyson parts & accessories aftermarket — a high-margin attach line.

4. The growth playbook (five levers)

Lever 1 — Switch paid acquisition on

Google Shopping + Search + Meta from a $0 base. Lead with Google Shopping/Free Listings (no commission, highest intent). Build proper conversion tracking. Run at a disciplined ROAS; scale winners. This is the operator's core day-job — executed in-house, not outsourced at agency markup. See the Google Ads plan for the costed build.

Lever 2 — Marketplace expansion (see §6 roadmap)

Add Google Shopping, eBay AU, Reebelo NZ, Mighty Ape, Facebook Marketplace — each an incremental demand pool on top of own-site + Trade Me.

Lever 3 — Capture existing search demand (SEO)

Fix technical foundations, optimise collection/category pages (currently weak), build content around the high-volume Dyson/laptop terms TYDI already ranks for, and earn links to lift DR off 2.2. Target: move "dyson v8" (2,600/mo) and peers from page 3 to page 1. Compounding, near-zero marginal cost. See the SEO deep-dive.

Lever 4 — Reactivate the customer database

Email/SMS lifecycle program to existing buyers. Anchor on parts & accessories cross-sell (esp. Dyson filters/batteries/brushes — a fragmented market TYDI can own) plus repeat-purchase and win-back flows. High margin, low cost, asset already owned. Caveat (UEMA 2007): the ~$60k Year-1 reactivation revenue is only bankable if the list is legally mailable — confirm the consent/opt-in basis in DD before counting it.

Lever 5 — Segment by purchase behaviour

Segment the list by what people bought (Dyson owners → parts/upgrades; laptop buyers → accessories/peripherals; etc.). Drive targeted offers, lift AOV and repeat rate, and feed purchase data back into paid as seed/lookalike audiences. Turns a static list into a growth engine.

5. 90-day execution plan (post-settlement)

WeeksFocusKey actions
0–2Stabilise & handoverVendor transition; document the sourcing playbook + refurb-bench throughput (the real constraint); secure Dyson contract assignment; audit stock & systems; confirm tracking baseline
2–4Foundation: tracking + conversion + feedInstall GA4 + server-side conversion tracking (Stape); fix the highest-leverage site-conversion issues (the site converts <0.1% today); build a clean refurb-compliant product feed; optimise Trade Me listings (the channel selling now)
4–6Free listings firstGoogle Merchant Center free listings (no spend) while the feed + site bed in
5–8Switch on paid — gatedShopping/Search live only once the site converts and the feed is clean — never pay for traffic into a sub-0.1% site (the foundation gates the spend)
4–8Database wake-up — consent-gatedVerify UEMA consent first; then import & segment; welcome-back + parts cross-sell flows; first email/SMS campaign
6–10eBay AU launchRegister (Payoneer), apply to eBay Refurbished Program, list top SKUs
8–12SEO compoundingTechnical fixes, collection-page optimisation, content plan for top Dyson/laptop terms
By day 90ReviewChannel-level revenue & margin read; replacement-stock + sourcing position confirmed; double down on what's working; Reebelo application underway

6. Channel expansion roadmap (NZ-verified)

PriorityChannelNZ seller statusHeadline feeWindow
1Google Shopping + Free ListingsLiveFree / CPC, no commissionMonth 1
2eBay AustraliaLive (Payoneer payouts)~13–15% FVF + ~1.3% intlMonth 1–3
3Reebelo NZLive (vetted application)~US$99/mo + 10–15%*Month 2–4
4Mighty Ape MarketplaceLive (apply)~9%*Month 3–6
5Facebook MarketplaceLive, open~$0 (local pickup)Opportunistic

Phase 2 (gated): Amazon AU (A$50k Renewed invoice threshold + Dyson brand-gating risk) and Kogan (negotiated commission). Excluded: TikTok Shop & Instagram Shopping (not open to NZ sellers), TheMarket / 1-day / Catch (closed), Temu (not open to NZ sellers + wrong fit). Fees marked * need direct confirmation. Verify Dyson brand-gating before committing inventory to Amazon/Kogan.

7. Financial model

7.1 Base (current, vendor-supplied — to be DD-verified)

7.2 Growth case (central)

NZDTodayYear 1Year 2Year 3
Revenue$794k$1.05M$1.40M$1.85M
Growth %+32%+33%+32%
Gross margin46%45%45%45%
Gross profit$365k$473k$630k$833k
Marketing investment$0$95k$140k$175k
Staff/manager$85k$130k$160k
Ops / fulfilment / fees / overhead~$138k~$110k~$138k
EBITDA (owner-independent)~$95k~$150k~$250k~$360k

7.3 Growth bridge (how revenue compounds)

Integrated, not additive (council v2): these channel figures are netted for overlap — the same customer is reachable on Trade Me, email, SEO and paid, so the per-channel potentials quoted in the deep-dives (email's 15–25%, paid's ~$7.5k/mo, SEO's traffic) are not summed on top of each other; the blended bridge above is the single source of truth. And the stock to sell isn't free: Year 1 runs on the consigned pool, but from ~month 6 growth needs purchased replacement stock — budget a working-capital ramp (~$50–100k, sized off the stock list) and confirm the sourcing capability transfers. Demand is the easy half; supply is the gating half.

7.4 Conservative case (sensitivity)

Slower channel ramp + continued margin compression → ~$1.25M revenue, ~$200k EBITDA by Year 3. Still a materially larger, more valuable, more diversified business than today.

7.5 Key assumptions & risks to the model

8. Operator advantage

The acquirer is a professional digital-marketing operator (agency + in-house CMO experience) whose core competencies map 1:1 to the five levers: paid search/shopping, SEO, CRM & segmentation, and multi-channel e-commerce ops. The business's single biggest weakness — the high-intent channels have never been switched on — is the acquirer's single biggest strength. The supply-side risk (sourcing/refurb know-how) is contained by transition, restraint of trade and SOP documentation; the demand-side upside is delivered by the operator directly.

9. The ask & deal structure

Total raise: ~$525k

Proposed structure (to finalise):

Indicative return: ~$425k all-in entry on ~$175k SDE → a ~$360k-EBITDA business by Year 3 → indicative exit ~$1.2M+ at 3–4× (multiple expansion + earnings growth) → ~2.5–3× MOIC before interim cashflow. Downside covered by realisable stock.

Open items to confirm with funder: total raise, equity-vs-debt split, investor stake, and whether the operator runs it hands-on or with a hired manager from day one. A no-raise bootstrap path is in the companion Bootstrap/Stock Plan.

10. Risks & mitigants

RiskMitigant
Vendor SDE overstatedConditional offer; reconcile to tax/GST/bank; earnout on balance
Supplier contracts don't transferWritten assignment a condition; reprice to asset value if not
Owner know-how walks at handoverTransition + restraint; document SOPs; demand engine is operator-supplied
Aged/obsolete inventoryIndependent stock-take; exclude/discount; consignment on slow lines
Marketplace fees / brand-gatingChannel margin model; lead with zero-fee Google Shopping & own site
Single-category (Dyson) concentrationCategory diversification is an explicit growth lever
6-week ownership flip / continuityEarnout; verify why prior owner sold; tighten reps & warranties
Sourcing capability doesn't transfer; replacement stock (the real constraint)Sourcing earnout + documented SOPs + replacement-supplier intros as DD conditions; budget replacement-stock working capital (~$50–100k ramp); the consigned pool is a finite ~12-month bridge, not the engine
Inherited warranty liability on pre-settlement salesQuantify historical claim rate × pre-settlement units; fund a warranty escrow/holdback so it doesn't land on the buyer
No Greg–Dean operating agreement; buyer key-person riskWritten operating agreement (roles, equity/profit split, decision rights, exit) before the offer; the "demand engine is operator-supplied" mitigant makes the operator the single point of failure
Channel projections double-countedOne integrated forecast that nets overlap; per-channel figures are potential, not additive

11. Next steps

  1. Confirm the raise amount, structure and operator model (hands-on vs hired manager).
  2. Submit the conditional offer + DD information request to the broker (Paul Ding).
  3. Verify earnings, supplier-contract transfer and stock value in DD.
  4. Finalise funding; settle; execute the 90-day plan.
This plan is built on vendor-supplied figures that remain subject to due-diligence verification. Not financial or legal advice — engage an accountant and solicitor before any binding commitment.
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